Welcome to FRANK!
The FRANKTM Veterinary Communication Program offers
veterinarians expert guidance on enriching the veterinarian-client-patient interaction which is at the
very heart of a successful clinical practice.
More than 30 years of research in medical communication demonstrates the value of implementing shared
decision-making into client communication. The evidence shows improved clinical outcomes, including
compliance, and increased client and veterinarian satisfaction.
The FRANK Veterinary Communication Program offers workshops designed to help veterinarians enhance
their communication skills in the same fashion as they would learn any other skill – they are taught
the concepts and then practice them in a clinical setting.
Pfizer Animal Health invites you to participate in a customized and interactive workshop designed to
enhance your clinic communication skills.
Program Highlights:
- Participate in a day-and-a-half of intensive experiential learning
- Integrate shared-decision making into your client interactions
- Practice communication skills through 10 case-based simulated client interactions
- Work in a supportive small group setting with individualized attention to learning goals
- Brainstorm alternative communication approaches with your colleagues
- Reflect on your client interactions on your personal DVD
Your participation in a FRANK workshop earns you 12.5 hours of CE credits.
The FRANK program was reviewed and approved by the American Association of Veterinary Boards
(AAVSB) Registry of Approved Continuing Education (RACE) program. Please contact the AAVSB's
RACE program at race@aavsb.org should you have any questions regarding
the program's validity or relevance to the veterinary profession.
2010 Workshops:
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June 16-17, 2010 at Colorado State University. This meeting is being presented by the Colorado VMA, Colorado State University College of Veterinary Medicine and Biomedical Sciences and Pfizer Animal Health. For more information and to register online or print a registration form, go to
http://www.cvmbs.colostate.edu/clinsci/ce/frank%20workshop.html
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August 4-5, 2010 at Colorado State University. This meeting is being presented by the Colorado VMA, Colorado State University College of Veterinary Medicine and Biomedical Sciences and Pfizer Animal Health. For more information and to register online or print a registration form, go to
http://www.cvmbs.colostate.edu/clinsci/ce/frank%20workshop.html
Questions about the program? Contact your Pfizer Sales Representative
For the June and August workshops: Register online or print a registration form at http://www.cvmbs.colostate.edu/clinsci/ce/frank%20workshop.html.
Registration Fees:
Course Registration Fee - $500
Includes: course materials, individualized training in a small group setting, high
instructor to participant ratio, DVD, breakfast, lunch, refreshment breaks, and reception
Please register by:
• May19, 2010 for the June program
• July 7, 2010 for August program
* The registration fee must be paid in full at time of registration to reserve your space
Lodging:
For discounted lodging near the James L. Voss Veterinary Teaching Hospital, please contact
the Hilton Fort Collins at 970.482.2626 and ask for the CSU Friends and Family Rate.
Travel:
Fort Collins is located approximately 60 miles north of Denver on Interstate 25. Airline
passengers should fly into Denver International Airport (DIA) and use a rental car or
shuttle service to and from Fort Collins. Ground shuttle service from the airport to
Fort Collins can be arranged with Shamrock Airport Shuttle Express by calling 970.686.9999.
Reservations are recommended.